Engage with every customer’s conversation in real-time, from one place
Hardwire customer happiness
What are your customers saying about you? Where are they saying it? Are these conversations impacting your brand? How can you measure this impact? Killer Reviews lets you know what customers are saying about you across 200+ third party sites, then use this rich information to engage directly with your customers and solve problems before they become problems.
Increase tenant satisfaction with real-time review monitoring
Monitor all your reviews in one place
One comprehensive dashboard displays all your customer feedback from 200+ sites in real-time, and sends you real-time alerts every time a review is posted for your business. Respond to your customers in real-time, directly from the Killer Reviews platform. Your responses are automatically posted to third-party sites from within the platform. Solve issues promptly to boost satisfaction. Track your progress with detailed reports of review volume, ratings, traffic and ROI to drive informed decision-making.
Zoom in on sentiment drivers
Several locations, products or services can make it difficult to stay on top of all feedback. Killer Reviews makes it manageable with intuitive reports. Spot trends as they surface by comparing reviews and ratings across locations, products, or services. Drill down into feedback to uncover themes influencing high and low ratings for specific areas of interest.
Take deliberate action on customer feedback
Respond to your customers in real-time, directly from your review feed. Your responses are automatically posted to third-party sites from within the platform. This empowers you to resolve issues promptly, show appreciation for satisfied customers, and build a personable, transparent brand reputation.
PLUG YOUR BUSINESS INTO CONNECTED CUSTOMERS
Stay connected to your customers, increase issue response speed, and use insights to drive decisions.
Call us at 1-800-639-9728